Complete Property Service Australia is a leading provider of quality integrated services that exceed customer expectations. The commitment to supply and deliver quality services is fundamental to the company's success in the marketplace. Since adopting the Kaizen principles of continuous improvement the company has strengthened its position as a valued integrated services partner. The company has enjoyed a period of growth over the years with further expansion into building maintenance, waste and hygiene programs along with providing our client with better visibility on operational expenses.
Through increasing our knowledge base and respecting our clients along with understanding their position within their respective industry. We are able to provide tailored and sustainable solutions. Our emphasis on communication and well documented operational practices give us the ability to deliver consistent quality, safety and environmental standards.
Since commencing operations as a commercial cleaning services provider in 2005. Complete Property Service Australia has over the years developed to meet the increasing demands on the services industry. Building from our strengths and our total commitment to client satisfaction. We have created a unique management methodology that is used as the framework to deliver customised solutions across many industry sectors.
Our framework methodology is supported by our real commitment to continual improvement. This is evident through our exceptionally high client retention rate and tenure.
Our methodology is to custom build integrated service delivery as no two facilities are the same. To create a robust integrated model, we consider our client's environment, budget, level of risk, compliance and legislative requirements, as well as any unique requirement.
We work with people who want to perform better, now and in the future. We assist our clients to run more efficient and effective businesses by looking after their facilities through our single point of contact and accountability. This significantly reduces the client’s administration time and cost, yet still provides the client with service excellence and the ability to increase efficiencies.
Our range of integrated end-to-end solutions has steadily expanded to address the specific needs of our clients; we are able to innovate, deliver change and support client operations, assets and infrastructure.
Complete Property Service Australia delivers industry-leading property services on the strength of our quality standards and reporting systems. We establish performance benchmarks across all areas of our business and implement KPIs to continually measure and monitor our service performance.
We specialise in providing services for businesses who wish to focus on their own core competencies, not on running and maintaining their facilities. We also work best where there is high risk and reputation is important, we can protect these companies’ assets and also their brand and/or image. Our services will maintain your compliance, be flexible to adapt as your business changes, yet drive down costs, all whilst minimising your administration time and enhancing tenant relationships.
Expanding Integrated Services:
- Soft Facility Management Services
- Project & Building Maintenance
- Procurement & Supply Chain Management
- Facility and Building Cleaning
- Waste & Recycling Programs
- Washroom Hygiene Programs
- Forensic & Infectious Contamination Cleaning
Operational practices and staff training:
Work organisation and schedules are adequately resourced, planned and communicated to the client prior to and throughout the contract period.
Services are performed in a disciplined manner according to operational procedures that ensure quality, safety and environmental standards are achieved.
Inspection and audit against contract specifications and workplace standards are undertaken and outcomes actioned in accordance with operating procedures.